Got any questions? Let us help you

Reverse osmosis is a water purification process that uses a semi-permeable membrane to remove contaminants, ions, and impurities from water, resulting in clean and safe drinking water.

An RO system pushes water through a semi-permeable membrane, filtering out impurities and contaminants. The purified water is collected in a storage tank, while the contaminants are flushed away.

Benefits include removal of harmful contaminants, improved taste and odor of water, reduced risk of waterborne diseases, and better overall health.

It is recommended to replace pre-filters every 6-12 months, the RO membrane every 2-3 years, and the post-filter every 12 months, depending on usage and water quality.

An RO system can remove a wide range of contaminants, including bacteria, viruses, heavy metals, chlorine, fluoride, and dissolved solids, but it may not remove certain volatile organic compounds (VOCs) or chemicals that pass through the membrane.

Most RO systems are designed for easy installation and come with detailed instructions. However, professional installation is recommended if you are not comfortable with plumbing tasks.

RO systems typically waste 3-4 gallons of water for every gallon of purified water produced. Some newer models are more efficient and produce less wastewater.

Yes, RO systems can be used with most water sources, including tap water, well water, and rainwater. However, very hard water may require additional pre-treatment to protect the RO membrane.

Regular maintenance includes replacing filters as recommended, sanitizing the system periodically, and checking for any leaks or malfunctions.

Check for clogged filters or a fouled membrane, ensure proper water pressure, and inspect for any leaks or blockages in the system. If the problem persists, contact customer support for assistance.